FAQs
Frequently Asked Questions
Here are some things you may need or want to know about Kootenay Clothing Company and it's products.
1. Sizing:
These unisex t-shirts generally fit true to size and have minimal shrinkage - even in the dryer. They are 52/48 Airlume combed and ring-spun cotton/polyester and pre-shrunk.
T-Shirt fit guide (all measurements are in inches)
XS | S | M | L | XL | XXL | 3XL | 4XL | |
Body Length | 27 | 28 | 29 | 30 | 31 | 32 | 33 | 34 |
Chest Width (Laid Flat) | 16 1/2 | 18 | 20 | 22 | 24 | 26 | 28 | 30 |
Unisex hoodies fit true to size for Men. For Ladies we suggest going down a size, unless you prefer an oversize fit, then stay true to your size. All hoodies are 50/50 mix with minimal shrinkage.
All measurements are in inches.
Adult Sizing | XSmall | Small | Medium | Large | XLarge | XXLarge |
Body Length | 26 1/2 | 27 1/2 | 28 1/2 | 29 1/2 | 30 1/2 | 31 1/2 |
Chest Width | 18 1/2 | 20 1/2 | 22 1/2 | 24 1/2 | 26 1/2 | 28 1/2 |
Sleeve Length | 34 1/4 | 35 | 35 3/4 | 36 1/2 | 37 1/4 | 38 |
Youth Sizing | XSmall | Small | Medium | Large | XLarge | |
Body Length | 20 3/4 | 22 1/4 | 23 1/2 | 25 | 26 1/2 | |
Body Width | 16 | 17 | 18 | 19 | 20 |
2. Shipping: As a micro business run by two people who also work day jobs, we ship as soon as we can; our goal is within 5 business days of your order. Orders ship from Edgewater, BC by Canada Post parcel.
See our shipping page for updated options.
3. Returns: As a micro business we do not do cash back or returns. We will do an exchange only and shipping fees will apply.
4. Designs: We design our own stuff & hope you like it! If there's a design you'd like to see us make, let us know! If we get enough requests, it could happen. Email us.
5. Free Stuff for Influencers: As a micro business we appreciate your interest in our product and invite you to contact us to talk more. Email us.
6. Do you have a store? See our retail outlets page